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Finding Reliable Health Information on the Internet

Learn How to Spot the Frauds, Fakes and Snake Oil Salesmen

By , About.com Guide

Updated June 22, 2011

About.com Health's Disease and Condition content is reviewed by the Medical Review Board

The Internet is still a relatively new information source, and already users are employing it to gain access to health information. The Internet is a useful tool in disseminating healthcare information, and more widespread use could improve the ability of patients to interact effectively with healthcare providers. However, with so many health web sites available on the Internet, how can consumers find reputable sources? Use these tips to find reliable health information on the Internet.

1. Who Is the Author?

The author should be clearly identified and have current contact information available. If there is no contact information or if you must do some detective work to find it, the site may not be a reliable resource. Contact information for a webmaster or IT team should also be available to report any technical problems.

2. Use More Than One Source

To validate information that you find at one particular source, compare it to other web sites with similar information. When several credible sites agree on a topic, that information is more likely to be accurate and up-to-date. Look for new, original content, and not information that has simply been copied word-for-word from another web site. A source of reliable information will produce its own content.

3. Be Suspicious of the “Only Source"

Web sites that claim to be the only resource with all the facts on a subject, or those who seek to discredit other sources, may be unreliable. This is especially true if the web site is trying to sell you a product. If the claims about a product are true, you should easily find more information about it on other web sites. The adage "if it seems to good to be true, it probably is," is particularly true in these cases.

4. Question Online Diagnosticians

Reputable physicians do not diagnose and treat patients online. At the very least, a physical exam is needed to help make an accurate diagnosis. In many cases, blood work or other tests might also be needed to find the source of symptoms. Question and answer columns from health care providers are popular and provide access to good information, but responsible providers will caution that a "Q&A" is not a substitute for a physical exam with a physician.

5. Keep Up-To-Date

Look for web sites that are regularly updated and maintained. The medical field is constantly changing as new research is published, and information goes out of date quickly. What was considered a fact even a few years ago may now have been proven to be false.

6. Be Aware of Bias

While some for-profit companies and individuals provide reliable health information, others may bias their content toward the product or service they sell. Use your best judgment when it comes to sites that are offering information as well as products.

7. Get to the Source

Credible web sites will provide links or references to their source of information and will plainly label any content that is reprinted from another site. Facts and figures especially should be backed up by sources such as a research paper or a government report.

8. Read the Privacy Policy

If a site asks you to input personal health information, find out why it’s needed, what it will be used for, and if it will be shared with any other group. If you decide to provide personal information, be sure that the web site is secure.

9. Opinion or Fact?

Sharing personal experience is helpful to others considering a particular treatment, but opinions or testimonials should be clearly labeled so as not to be confused with facts.

10. Use Your Best Judgment

Trust your common sense and Internet savvy to help you sort the accurate from the erroneous. If you're uncertain about a web site, you should probably follow your instincts.

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